How I can help
As your virtual assistant, we'll work in close partnership so that I become your go-to for all tasks that need to be prioritised, but require a little helping hand to get them over the line. I'm ready to assist you with a variety of responsibilities, big or small - organisation, detail and passion for helping others is where I shine!
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By handing these strenuous tasks over to me, your time will free up, so you'll finally have the headspace to revisit what you love about your business and focus on growing it, or, better still, take a breath and enjoy up some well-earned time off.
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Below is an overview of the services I provide. These lists are not exhaustive, so I heartily encourage you to get in touch if you need support with something you can't find below - I'll endeavour to find a way to make it work!
Diving into the detail...
Project & Finance Management
- Setting up, formatting and amending documentation - Creating and maintaining basic contracts, NDAs, SOWs, SLAs and RASCIs - Project management and team support - Project management consultancy - Project Management training sessions - Creation of roadmaps and gantt charts - Accountant liaison - Managing payments and invoicing - Processing orders and refunds - Credit control and making collections calls - Finance administration, spreadsheet creation, monthly reporting and reconciliation - Billing and invoicing - Setting up and maintaining finance tracking spreadsheets
Administrative Assistance
- Creating PowerPoint presentations - Data entry - Managing and replying to social media comments - Appointment setting - Ordering supplies - Ordering, packaging, and sending gifts to clients - Sending Thank You's - Writing job listings - Arranging interviews - Re-purposing content (E.g.: turn a video into a written blog post or a blog post into a social media post) - Client onboarding tasks like responding to emails and sending invoices and contracts - Following up with leads / clients - Documentation and template creation - Making travel arrangements - Form preparation - Monitoring YouTube content - Uploading YouTube videos - Managing online communities - Creating and updating SOPs - Event planning and management - Competition and giveaway management - Creating and maintaining a file structure - Personal shopping - Brainstorming ideas for blog posts, products, etc. - Feedback and testimonial gathering - Creating slides for webinars or workshops - Sourcing photos for blog posts, books, social media, etc. - Organising team get-togethers
Marketing & Social Media
- Creating and maintaining a new website - Creating single landing pages and squeeze pages - Support with rebranding and logo creation- Creating a social media content calendar - Posting social media updates - Setting up sales calls - Lead generation Creating press releases - Ad management - Promoting live events - Creating and managing Facebook accounts - Setting up Facebook ads - Managing Facebook groups - Setting up and managing LinkedIn accounts and groups - Creating social media polls - Creating and managing Instagram posts - Responding to social media messages / comments
Creative Writing
- General content editing & proofreading - Creating product descriptions for online shops - Writing and editing audio / video captions and transcriptions - Writing blog posts, emails and newsletters - Writing social media posts - Website and sales page copywriting - Ghostwriting - General letter writing
Subject Research
- Researching and summarising industry news - Setting up market research sessions - Product price comparison Researching and condensing information - Travel research - Event research - Vendor / printer research - Product research - Hashtag research - Sponsorship research - Researching publishers - Researching podcast guests - Software research - General market research
Tech Help
- Database creation and management - Streamlining and automating systems - Setting up and maintaining spreadsheets - Formatting blog posts - Updating websites and plugins - Website SEO - Setting up goals in Google Analytics - Setting up or migrating email lists to a new email service provider - Website maintenance - Creating surveys and online forms - Troubleshooting, basic IT support - Ad management - Managing customer databases - Tracking and fixing broken links